The Shared Services User Management Console Hangs When it is Opened from Workspace. (Doc ID 756349.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version: 9.3.1.0.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms

The Shared Services User Management console hangs when opened from Workspace. Microsoft Internet Explorer freezes when the problem occurs.

Changes

Problem results from using Microsoft Internet Explorer as browser.

Cause

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