EPMA Process Manager Fails to Start with Error: "Service cannot be started. System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed." (Doc ID 757634.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 9.3.1.0.00 to 11.1.1.3.00 [Release 9.3 to 11.1]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)
***Checked for relevance on Feb 6,2015**


Symptoms

Process Manager fails to start. Following errors in the Event Viewer:
'Service cannot be started. System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at Hyperion.DimensionServer.ProcessManager.ProcessManager.StopService(ServiceController service)
at Hyperion.DimensionServer.ProcessManager.ProcessManager.StopServerManagers()
at Hyperion.DimensionServer.ProcessManager.ProcessManager.UnInitialize()
at Hyperion.DimensionServer.ProcessManager.ProcessManager.Initialize()
at Hyperion.DimensionServer.ProcessManager.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)'

Cause

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