Users Who Enter an Incorrect Password in SmartView Get Locked out after One Attempt (Doc ID 758700.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Management - Version: 3.5.1.0.00 to 9.3.1.0.00 - Release: 3.5 to 9.3
Information in this document applies to any platform.

Symptoms

Microsoft Active Directory (AD) accounts are locked out after one bad password when connecting to Hyperion Financial Management (HFM) in SmartView even though AD policy is to lock accounts after 3 bad password attempts.

Cause

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