Error on Import of a Large Financial Reporting (FR) Zip File: "500: Internal Server Error. java.lang.OutofMemoryError"
(Doc ID 759896.1)
Last updated on APRIL 02, 2021
Applies to:Hyperion BI+ - Version 184.108.40.206.00 to 220.127.116.11.00 [Release 9.0 to 11.1]
Information in this document applies to any platform.
When you import a large zip file containing reports and folders from another environment, the process gives the Internet Explorer (IE) error:
500: Internal Server Error <Web app server>. java.lang.OutofMemoryError:AllocLargeArray - nnnnnn elements
Then the process hangs.
When you export the folders individually, they import without issue. In the registry, you note that HKEY_LOCAL_MACHINE: SOFTWARE: Hyperion Solutions: Financial Reporting: HyS9FRWeb: JVMOption8 and JVMOption9 are not set to the recommended values of 512m and 1024m, respectively.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document