BIService Will not Start After AIX OS Upgrade to 5300-09-02-0849 or Higher. When Starting IRM the Following Error is Displayed: "Failed to Start Interactive Reporting Service, need xlC.rte version 8"

(Doc ID 762159.1)

Last updated on APRIL 03, 2017

Applies to:

Hyperion BI+ - Version 9.0.0.0.00 to 9.3.1.3.00 [Release 9.0 to 9.3]
Information in this document applies to any platform.

Symptoms

The BIService fails to start when executing <HYPERION_HOME>/BIPlus/bin/startIRM.sh

$ ./startIRM.sh
Failed to Start Interactive Reporting Service, need xlC.rte version 8

Please install 'November 2005 XL C/C++ Enterprise Edition V7.0 PTF' and try again.

Changes

AIX Operating System was upgraded to 5300-09-02-084 or higher.  This includes version 10 or higher of the C++ xlC.rte library

Cause

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