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Hyperion Shared Services OpenLDAP FAQ - Common Errors, Backup Techniques, Advanced Usage (Doc ID 763771.1)

Last updated on AUGUST 11, 2021

Applies to:

Hyperion Planning - Version to [Release 4.1 to 11.1]
Hyperion Essbase - Version to [Release 9.0 to 11.1]
Hyperion BI+ - Version to [Release 9.0 to 11.1]
Hyperion Financial Management - Version to [Release 4.1 to 11.1]
Information in this document applies to any platform.
april 2016


Since the very first release of Hyperion System 9, the Hyperion Shared Services (HSS) product has used an OpenLDAP instance for rapid storage and retrieval of provisioning information. This document will try to clarify what this means, which problems it might involve, how you can perform common maintenance tasks and advanced configuration.

Questions and Answers

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In this Document
Questions and Answers
 What is OpenLDAP?
 What does Shared Services store in OpenLDAP ?
 Which version of OpenLDAP is shipped with Shared Services?
 Where can I find any documentation on OpenLDAP?
 What is BDB and why it is also included with SharedServices ?
 Is it really necessary to backup OpenLDAP ?
 Can I run a "hot" backup, without stopping the service ?
 How can you create a back up?
 How can you restore a back up?
 Can I delete all those "logfiles" ?
 Common Errors
 Service fails to start with error code 21
 Advanced configuration
 How to reset OpenLDAP without losing registration information.

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