Error: "Unable to Make Connection with Server" when Attempting to Enable Message Server (Doc ID 779850.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Enterprise - Version: 6.5.0.0.00 and later   [Release: 6.5 and later ]
Information in this document applies to any platform.

Symptoms

Receiving error: "Unable to make connection with server" when attempting to enable Message Server.  Despite the error message the status of the server is 'started'.

However when logging out and logging back into the application, another error message appears "Fatal Error, unable to create message server registry entries."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms