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Unable to Install SmartView on a Citrix Presentation Server for HFM. Error: "Setup Unable to Finish" (Doc ID 780556.1)

Last updated on MAY 08, 2018

Applies to:

Hyperion Financial Management - Version: 9.3.1.0.00 to 11.1.1.0.00 - Release: 9.3 to 11.1
Information in this document applies to any platform.

Symptoms

Installation of Smart View Client on Citrix Server Fails.
When attempting to install the HFM 9.3.1 Smart View Client on a Citrix Server for deployment to end users, the installation is fails. The installation does not produce any error logs; it simply terminates before the completion of the installation.

Cause

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