Administrator User Cannot Open Business Rules in EAS: "Could not create filters given CSS.xml config for XXXXX..as stored in OpenLDAP" (Doc ID 781734.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version: 4.1.1.1.00 to 9.2.0.2.00 - Release: 4.1 to 9.2
Information in this document applies to any platform.
One particular administrator user due to HBR DB HBRSequence table became corrupt and affected this ID from seeing any HBR objects in web client or opening any in EAS.

Symptoms

One particular user, provisioned as an administrator for Hyperion Business Rules and administrator for all Planning applications cannot see Rules in the Planning web or edit rules in the EAS/AAS console.

Cause

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