After Installing Patch 9.3.1.0.3 Could Not Login To Shared Services With Error "Failed to authenticate admin user". (Doc ID 783565.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version: 9.3.1.0.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms


After applying Service Pack 9.3.1.0.3 the Admin user is not able to login to Shared Services, giving error:

 "Failed to authenticate user admin against provider ."

Cause

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