Business Performance Management Architect error "Cannot find application with ID: HFM:XXXX" stops users from accessing any screen (Doc ID 788875.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version: 9.3.1.0.00 to 9.3.1.3.00 - Release: 9.3 to 9.3
Information in this document applies to any platform.

Symptoms

When user tries to access any BPMA screen, receives error "Cannot find application with ID: HFM:XXXX" (where XXXX is the name of the application) and the interface does not load.

Changes

This might happen after a restore of SharedServices components (review SharedServices_SyncOpenLdap.log), or after working with projects (review SharedServices_Metadata.log)

Cause

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