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User Specific Planning Login Problems (Doc ID 789298.1)

Last updated on MAY 14, 2018

Applies to:

Hyperion Planning - Version 9.2.0.0.00 to 11.1.1.1.00 [Release 9.2 to 11.1]
Information in this document applies to any platform.
*** Checked on Currency 03-Oct-2012 ***

Symptoms

First scenario:
After Planning login the user is redirected to another Planning application.

Second scenario:
After Planning login the HTTP 404 error is displayed. 

Third scenario:
After a Planning upgrade users receive error "Your session has timed out or was terminated by the application owner or an administrator. Please log on again." when login for first time

Fourth scenario:
A user's Planning login takes forever.

Changes

- Issue occurs after migrating an application.
- A user tried to open a large form which caused Planning to become unresponsive.

Cause

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