Unable to open Shared Services User Interface Error:" Failed to get Registry Instance! DB Connection is not existing for SharedService. Check registry for SharedService" (Doc ID 801405.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.1.0.00 and later
Information in this document applies to any platform.
Hyperion Shared Services

march 2016

Symptoms

When the browser is open and connected to Shared Services URL http://servername:28080/interop/index.jsp, the following error message appears in the log:

ERROR com.hyperion.ces.utils.db.DBRegistryManager.<init>(DBRegistryManager.java:54) - Failed to get Registry Instance! DB Connection is not existing for SharedService. Check registry for SharedService.

Cause

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