Planning in Maintenance Mode Shows Incorrect Error Message in Workspace“An error occurred while processing this page.Check the log for details. Please close the current tab and open application again" (Doc ID 802363.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version: 9.3.1.0.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms

From Workspace, when you try to log on to an Oracle application that is set to application maintenance mode, an inappropriate error message is displayed:

“An error occurred while processing this page. Check the log for details. Please close the current tab and open application again.”

The message should say instead that the application is in maintenance mode.

Cause

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