Configuring EAS Fails After Moving The Relational Database To a New Server (Doc ID 810158.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase - Version 9.3.1.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 21-Jan-2014***

Symptoms

Relational Database (Oracle) has moved to a new server. Now EAS configuration fails when running the Configuration Utility.

Error in Configtool.log:

" ... com.hyperion.interop.lib.OperationFailedException: Unable to connect to Shared Services, make sure the Shared Services server is running and try again.
at com.hyperion.interop.lib.helper.RegistrationHelper.doesProductExist(Unknown Source) ..."

Cause

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