Unable to Take Planning Forms Offline in Excel

(Doc ID 816550.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version: 9.3.1.0.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms

When users who are non-Windows administrator try to take a data form offline, the Offline Provider becomes non-responsive.

Cause

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