Send Mail Option in PDF View Doesn't Include the PDF Extension in the Email Attachment (Doc ID 818899.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version: 9.2.1.0.00 and later   [Release: 9.2 and later ]
Information in this document applies to any platform.
***Checked for relevance on 21-Dec-2011***

Symptoms

Your email client is Outlook, and the PDF Writer is Adobe. 

In Workspace, you open a Financial Reporting report in PDF format. In the PDF display, the Email icon is active.

When you click on the icon, it attaches the PDF file to the email and sends it.

The PDF file doesn't have a PDF extension, so the recipient doesn't recognize the file type and is unable to open the attachment.


 


Cause

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