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Consequences Of Changing Administrator Users Passwords (Doc ID 822467.1)

Last updated on AUGUST 11, 2021

Applies to:

Hyperion Planning - Version to [Release 9.3]
Hyperion Essbase - Version to [Release 9.3]
Hyperion Essbase Administration Services - Version to [Release 9.3]
Information in this document applies to any platform.


Changing the passwords of users who were used to initially setup and configure a Hyperion System 9.3.1 system can have unforeseen consequences. This document discusses these consequences and how to avoid any potential issues. It also discusses the "root" OpenLDAP user and how to change this user's password.

Whilst this document focuses on version 9.3.1, much of the information is valid for earlier versions of System 9 and for versions 11.1.x. There are several notes on the differences between versions in the article below. There is also a link below to another article dealing with the potential impact of changing Planning administrator passwords in versions of Planning prior to System 9.


This document is meant to be accessible to both customers and support engineers. The procedures described are not particularly technically challenging, although the usual precautions about backing up existing data before reconfiguring should be taken.


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In this Document
 Changing User Passwords In System 9.3.1
 Exceptions I: Built-in accounts
 Exceptions II: Special Users
 Product by Product

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