Cannot login to Load Balanced Planning Web Server Deployed on WebLogic (Doc ID 823517.1)

Last updated on DECEMBER 23, 2013

Applies to:

Hyperion Planning - Version 11.1.1.3.00 to 11.1.1.3.00 [Release 11.1]
Information in this document applies to any platform.

Symptoms

F5 Load Balancer configured with Hyperion Planning URLs for 2 servers.

Configured Hyperion Planning cluster to point to VIP DNS of the F5 load balancer. Redeployed Planning to use new cluster.

Configured single Workspace server to point to Planning cluster.

Workspace can pull up Planning applications list but when logging into Planning, the SSO token is not passed to the Planning server. The planning login screen is displayed within workspace but unable to login.

Cause

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