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Oracle Business Intelligence Applications Metrics Reference Guide Release 7.9.6, (Doc ID 846917.1)

Last updated on AUGUST 19, 2019

Applies to:

Business Intelligence Applications Consumer - Version 7.9.6 [1340] to 7.9.6 [1340] [Release V7]
Information in this document applies to any platform.
Checked for relevance on 29-Apr-2013
Checked for relevance on 30-Sep-2014
march 2016


This document describes metrics available in Release 7.9.6 and Oracle Business Intelligence Applications. These metrics are housed within the Oracle Business Intelligence Applications repository. They are used in the pre-built analyses, and / or are available for customers to use via Oracle Answers in building new analyses or extending existing analyses. Oracle Answers is the ad-hoc query and reporting tool used for building and modifying analyses that comes with Oracle Business Intelligence Enterprise Edition.

This document also includes additional metrics which can be made accessible by means of minimal configuration with the Oracle Business Intelligence Administration Tool that comes with Oracle Business Intelligence Enterprise Edition. These additional metrics are included in the Business Modeling and Mapping Layer of the Oracle Business Intelligence Applications repository. Configuration required before using them merely involves exposing these metrics to the Presentation Layer within the underlying repository.


This document is organized into following chapters:

Chapter 1. Introduction
Chapter 2. Contact Center Telephony Analytics
Chapter 3. Financial Analytics
Chapter 4. Human Resources Analytics
Chapter 5. Loyalty Analytics
Chapter 6. Marketing Analytics
Chapter 7. Price Analytics
Chapter 8. Procurement and Spend Analytics
Chapter 9. Project Analytics
Chapter 10. Sales Analytics
Chapter 11. Service Analytics
Chapter 12. Supply Chain and Order Management Analytics
Chapter 13. Additional Metrics Available

This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose.

We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission.

Copyright 2009, Oracle All Rights Reserved.


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