Oracle Hyperion Enterprise Error: "VERGETFILEVERSION API FAILED" During Uninstall (Doc ID 848072.1)

Last updated on JANUARY 27, 2017

Applies to:

Hyperion Enterprise - Version 5.0.1.0.00 to 6.5.1.1.101 [Release 5.0 to 6.5]
Information in this document applies to any platform.

Symptoms

When uninstalling Oracle Hyperion Enterprise by [Add or Remove Programs] in Control Panel, it gives Error: "VERGETFILEVERSION API FAILED" and fails to uninstall.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms