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Russian Characters Appear as Question Marks (????) When Viewing Planning Form Via Print Preview (Doc ID 859922.1)

Last updated on MAY 02, 2018

Applies to:

Hyperion Planning - Version 9.3.1.1.00 and later
Information in this document applies to any platform.

Symptoms


When selecting File, Print Preview to view a Planning Web Form prior to printing, all Russian characters are displayed as question marks. So ???????????? is displayed, rather than the correct member label.

Note: this is issue is not limited to Russian characters. The same problem has been seen with Arabic characters.

Cause

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