"There are no template files available" Error When Attempting to Navigate to the Templates in Financial Data Quality Management (FDM). (Doc ID 861244.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Data Quality Management - Version: 9.3.1.0.00 - Release: 9.3

Information in this document applies to any platform.

Symptoms

Installed FDM Templates are not shown in FDM WEB client.  When attempting to navigate to the templates in FDM, the following error occurs:

ERROR
-----------------------
"There are no template files available."

STEPS
-----------------------
By following these steps the issue can be reproduced:
1. Log into FDM
2. Navigate to the Tools -> Templates menu

Cause

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