Users Cannot Log into Workspace after the MSAD Server has Been Changed (Doc ID 861663.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 9.3.1.0.00 to 9.3.3.0.00 [Release 9.3]
Information in this document applies to any platform.
***Checked for relevance on 25-Mar-2013***

Symptoms

After changing the MSAD server defined in Shared Services, external users can successfully log into FDM and Shared Services. The same users cannot log into Workspace and HFM.

Changes

Change of the MSAD provider under HSS.

Cause

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