Unable to Connect To Essbase Excel Add-in. Login Box Does Not Appear (Doc ID 862112.1)

Last updated on DECEMBER 23, 2013

Applies to:

Hyperion Essbase - Version 11.1.1.2.00 and later
Information in this document applies to any platform.
***Checked for relevance on Dec 23,2013***

Symptoms


When you go to Excel Add-in -> Essbase -> Connect... no login window pops up so users are unable to login.

Changes

Logged into the Windows machine as a different user to the user that installed the Excel Add-in.

Cause

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