Launch To Excel From 3rd Party Product Fails (Excel Crash) After Installing Essbase Excel Add-In (Doc ID 864543.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase - Version 9.3.1.0.00 to 11.1.1.2.00 [Release 9.3 to 11.1]
Microsoft Windows (32-bit)
Excel, Oracle Financial Analyzer, Microsoft Dynamics GP
***Checked for relevance on 31-Oct-2013***

Symptoms

Installation of the Essbase Excel Add-In causes launches of reports and forms to Excel from other products to crash. The failure or error report generated may reference an error in the Excel.exe stemming from the mso.dll.

Changes

Essbase Excel Add-in installed.

Cause

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