Users Provisioned with Planning Admin cannot Access Essbase via Excel Addin (Doc ID 866183.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Planning - Version 4.1.0.0.99 to 11.1.1.2.00 [Release 4.1 to 11.1]
Information in this document applies to any platform.
***Checked for relevance on 30-Aug-2012***

Symptoms

When users are provisioned to a Planning application (even as Planning administrator) through a group  they cannot see the Planning application in the Essbase Excel addin but they can login successfully to the Planning web application using the same login credentials.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms