Hyperion Financial Management (HFM) Windows Desktop Client Crashes On 64-Bit Operating System (Doc ID 872072.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Management - Version 11.1.1.0.00 to 11.1.1.3.00 [Release 11.1]
Microsoft Windows x64 (64-bit)

Symptoms

Hyperion Financial Management (HFM) Windows desktop client closes without warning or prompting when performing tasks like loading rules or working in Metadata Manager.

Message similar to the following should appear in Windows Application event log:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: MM/DD/YYY
Time: HH:MM:SS
User: N/A
Computer: XXXXXXX
Description:
Faulting application HFM.exe, version 11.1.1.2207, faulting module unknown,
version 0.0.0.0, fault address 0x000000000050ace0.

Cause

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