Workspace Hangs When Selecting Menu Item Help-About in Load Balanced Mode
(Doc ID 873377.1)
Last updated on SEPTEMBER 16, 2016
Applies to:Hyperion BI+ - Version 188.8.131.52.00 to 184.108.40.206.00 [Release 9.3]
Information in this document applies to any platform.
***Checked for relevance on 26-Nov-2012***
- Two workspace instances installed on two servers.
- A Microsoft ISA server is used to load balance between these two servers.
If a user opens the Workspace site from the load balanced URL and opens the menu item help-about, the workspace server hangs.
Only after restarting IIS and Workspace it runs again.
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