When Exporting to Excel from FDM, Excel Hangs and may Return Error "This command is unavailable because the license to use this application has expired" (Doc ID 882027.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version: 9.3.1.0.00 to 9.3.1.4.00   [Release: 9.3 to 9.3]
Information in this document applies to any platform.
Data load failed during validation from FDM to HFM via batch and manual processing

Symptoms

When attempting to export a FDM mapping grid to Microsoft Excel within FDM, the export process fails and returns the message "This command is unavailable because the license to use this application has expired".  The other behavior is that Excel will simply hang and never return the output results to the end user.

Cause

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