Unable to Create Database Connection in Web Analysis on 64-bit Windows OS

(Doc ID 885174.1)

Last updated on APRIL 03, 2017

Applies to:

Hyperion BI+ - Version 9.0.0.0.00 to 11.1.1.3.00 [Release 9.0 to 11.1]
Information in this document applies to any platform.
***Checked for relevance on april 1,2015***

Symptoms

Creating Database connection for HFM from Web Analysis studio, displays error "com.hyperion.ap.APException: [4010] Error: Error getting CSS support information for driver [HsvADMDriver]"

Changes

HFM installed on 32-bit OS and Web Analysis installed on 64 bit OS. Web Analysis refers 64-bit HFM ADM drivers. Need to change the patch of ADM drivers to 32-bit drivers.

Cause

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