Unable to Populate the Native User List in Workspace Edit Permissions (Doc ID 945712.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version 9.3.1.1.00 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Jan-2014***

Symptoms

Log into Workspace as an administrator
Right click on any report/folder to get context menu
Select submenu "Edit Permissions"
With dropdowns "begin with" and "Users" provide the username in the small box to the right of the first dropdown, and click on the "Update List" button, the left hand pane of the Permissions window does not retrive any users.

Cause

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