Cannot Connect to Workspace After Applying 9.3.1.3: Module Not Found: Cds.logon (Doc ID 946072.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version 9.3.1.0.00 to 9.3.1.3.00 [Release 9.3]
Information in this document applies to any platform.
***Checked for relevance on 26-Mar-2013***


Symptoms

After an upgrade from 9.3.1 to 9.3.1.3, it is not possible to invoke the invoke the Workspace login page. 

Where WebLogic is being used as Web Application Server, the error message received is:

Error: Error 404 -not found
Where Tomcat is being used as the Web Application Server, the error message received is:
module not found: cds.logon
In addition:

Cause

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