The GSM Service Stopped with "OutOfMemoryError Prevented Creation of Thread"

(Doc ID 951322.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version: 9.2.0.0.00 to 9.3.1.3.00 - Release: 9.2 to 9.3
Information in this document applies to any platform.

Symptoms

The Core service stopped about three hours after a system reboot.  You found the following message in \Hyperion\BIPlus\logs\stdout_console.log:

"OutOfMemoryError prevented creation of thread for pool, continuing with existing threads".

When you re-booted the servers, the services came up correctly and ran without issue.

Why did the service fail?

Cause

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