The DRM Client Returns Error: Unable to cast COM object of type 'mdm_ntier_director.MDMSessionMgrClass'to interface type 'mdm_ntier_director.ISessionMgr' (Doc ID 953812.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Data Relationship Management - Version 9.3.2.1.00 to 11.1.1.0.00 [Release 9.3 to 11.1]
Information in this document applies to any platform.

Symptoms

The following error is seen when starting the DRM client:

Unable to cast COM object of type 'mdm_ntier_director.MDMSessionMgrClass' to interface type 'mdm_ntier_director.ISessionMgr'

Changes

Changes have been made to the network service account on the IIS server where the DRM components are installed.

Cause

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