User Preferences Set in Shared Services Don't Save (Doc ID 954127.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version: 11.1.1.2.00 to 11.1.1.2.00 - Release: 11.1 to 11.1
Information in this document applies to any platform.

Symptoms

The Assign Preferences option in Shared Services does not retain the value set for a user.

Here are the steps to reproduce the problem:
  1. Log into Shared Services. 
  2. Open Application Groups, then Reporting and Analysis.
  3. Right-click on the Reporting and Analysis application and select Assign Preferences.
  4. Select a user and set the preferences.
  5. Re-select the same user.
You will note that the settings did not save.

Cause

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