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OBIEE 10g-12c: Steps To Generate An ADPlus Stack Trace To Debug A Crash OR Hang On Windows (Doc ID 958101.1)

Last updated on OCTOBER 03, 2023

Applies to:

Business Intelligence Server Enterprise Edition - Version 10.1.3.4.2 [2405] and later
Business Intelligence Suite Enterprise Edition - Version 10.1.3.4.2 [2405] and later
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)



Goal

When you encounter a crash in OBIEE environment, whether it is Presentation Services ( sawserver.exe ) or the BI Server ( nqsserver.exe ) on Windows , you will be asked for additional information to proceed with the investigation.

Oracle's preference for investigation crashes and hangs on Windows is Microsoft's ADPlus

Solution

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In this Document
Goal
Solution
 Where can I obtain / download ADPlus?
 What are the requirements for ADPlus?
 How do I use AdPlus with OBIEE executables?

 What files and information should be provided to Support?
References

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