My Oracle Support Banner

Usernames With Accented Characters Are Imported With Faulty Characters Into Shared Services Using CSSImport (Doc ID 959292.1)

Last updated on MARCH 08, 2017

Applies to:

Hyperion BI+ - Version: 11.1.1.2.00 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.
Hyperion Shared Services repository is correctly encoded: If using SQL Server the Shared Services repository database will automatically be in Unicode. If using Oracle database, a run of SELECT * FROM NLS_DATABASE_PARAMETERS should contain NLS_CHARACTERSET=AL32UTF8 or (somewhat less preferably) UTF8. Oracle's UTF8 is noncompliant with the Unicode transformation standard (only exposing the first plane of Unicode).

Symptoms

Non-ASCII characters are not transferring from one environment to another when using CSSImportExport tools.

Changes

Problem is that upper ASCII characters are not saved in Unicode (UTF8 transformation format).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Changes
  Cause
  Solution

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.