Smart View Error "The stub received bad data" when Refreshing Sheet with HSDescription Function in 64 Bit IIS Environment (Doc ID 960841.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Management - Version: 11.1.1.2.00 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.
64 Bit IIS 6 (Microsoft Internet Information Services)

Symptoms

When refreshing a Smart View sheet in Excel that uses the HSDescription function the following error is seen when retrieving multiple descriptions:

The stub received bad data

A Fiddler trace carried out during the refresh contains the following reponse from the HFM Office Provider:

<?xml version="1.0" encoding="utf-8" ?><exception errcode="10000" native="-2147023113" type="error"><desc>The stub received bad data.
</desc><details from="HFMwsFormulas.GetDescriptions."></details></exception>

Cause

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