Oracle Crystal Ball: Unable to Launch Oracle Crystal Ball
Last updated on OCTOBER 06, 2017
Applies to:Oracle Crystal Ball - Version 188.8.131.52.00 and later
Information in this document applies to any platform.
This knowledge document is a replacement for 1059503.1 which has been deleted.
Received an error regarding corruption with the Crystal Ball add-in.
Cannot enable the add-in and is no longer receiving a prompt when opening Crystal Ball.
Excel launches successfully without the Crystal Ball menu.
Reinstalling Crystal Ball does not resolve the issue.
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