After a Server Upgrade from 9.3.1.1 to 9.3.1.3, You Cannot Log into Financial Reporting Studio

(Doc ID 964470.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version: 9.3.1.1.00 to 9.3.1.3.00 - Release: 9.3 to 9.3
Information in this document applies to any platform.

Symptoms


After a server upgrade from System 9.3.1 Service Pack 1 to System 9.3.1 Service Pack 3, when you try to connect to Financial Reporting (FR) Studio, you get the following message: "You must supply a valid username and password to log onto the system"
 

Cause

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