Errors in the System Eventlog for Financial Reporting (FR) Services (Doc ID 965514.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 9.3.0.0.00 to 9.3.1.3.00 [Release 9.3]
Information in this document applies to any platform.
***Checked for relevance on 24-Jun-2013***


Symptoms

You have noted that the Application Eventlog of the Financial Reporting server is logging errors each day for all services belonging to Financial Reporting.

This is an example message:

HyS9FRRMI 04:01:52 Error The description for Event ID ( 0 ) in Source ( HyS9FRRMI ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details.
Could not read key: [EnvCount] from registry..


You receive similar errors for each of the Financial Reporting services: HyS9FRPrint, HyS9FRReport, HyS9FRRMI, HyS9FRSched

Cause

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