Workspace Business Rules Being Resubmitted After 5 Minutes With Using Hardware Load Balancer (Doc ID 973250.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 9.3.1.2.00 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Sep-2011***


Symptoms

When business rules have been submitted from Workspace and run longer than 5 minutes, they are resubmitted (by the system) after exactly 5 minutes.

The user is unaware of this because Tools > Business Rules Status informs that no rules are running, whereas in both EAS Sessions and from the HBR LaunchLog the rules are still running and there are two identical rules running with the second rule submitted exactly 5 minutes after the first rule.

Cause

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