Unable to Change User Preferences in Workspace: "'this.getModule()' is null"

(Doc ID 975925.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version: 9.3.1.0.00 to 11.1.1.1.00 - Release: 9.3 to 11.1
Information in this document applies to any platform.

Symptoms

  1. In Workspace  select File: Preferences: Financial Reporting.

  2. Click one of the radio-button preferences to change it say, from "HTML Preview" to "PDF Preview".

  3. Click Cancel.

  4. Click Preferences again.

  5. Click the same radio button, "PDF Preview" in this example. Click OK.

You receive the message:  "The preferences failed to save correctly: 'this.getModule()' is null"

Cause

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