Last updated on AUGUST 08, 2016
Applies to:Hyperion Financial Management - Version 184.108.40.206.00 to 220.127.116.11.00 [Release 9.3 to 11.1]
Information in this document applies to any platform.
Log into Hyperion Shared Services (HSS) as an administrator and expand the Application Groups Folder selecting your Hyperion Financial Management (HFM) Folder. Right-click on the application name selecting "Assign Access Control". The "loading" screen is returned and hangs for a few minutes and then returns a timeout error when attempting to reach the appropriate page.
This issue is specific to an environment using a load balancer such as BigIP.
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