Assign Access Control for Hyperion Financial Management (HFM) Application Does Not Work in Shared Services (Doc ID 978627.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Management - Version 9.3.1.0.00 to 11.1.1.3.00 [Release 9.3 to 11.1]
Information in this document applies to any platform.

Symptoms

Log into Hyperion Shared Services (HSS) as an administrator and expand the Application Groups Folder selecting your Hyperion Financial Management (HFM) Folder. Right-click on the application name selecting "Assign Access Control". The "loading" screen is returned and hangs for a few minutes and then returns a timeout error when attempting to reach the appropriate page.

This issue is specific to an environment using a load balancer such as BigIP.

Cause

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