Hyperion Menu is not Displayed in MS Word or PowerPoint after SmartView has been Installed via Silent Installation (Doc ID 980618.1)

Last updated on SEPTEMBER 28, 2012

Applies to:

Hyperion Essbase - Version 9.3.1.1.00 to 9.3.1.4.00 [Release 9.3]
Information in this document applies to any platform.
***Checked for relevance on 28-Sep-2012***

Symptoms

When installing SmartView 9.3.1.2 in silent mode, changed the default installation directory to another path that contained spaces. The installation completed successfully, but the Hyperion menu does not appear in Word or PowerPoint.

Note: Installing the SmartView in a directory without blanks (e.g. C:\Hyperion) works fine.

Cause

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