Process Journals Module Does Not Display Journals Which Contain Greek Characters in Journal Name / Label (Doc ID 981826.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Management - Version: 9.3.1.0.00 to 9.3.1.4.00 - Release: 9.3 to 9.3
Information in this document applies to any platform.

Symptoms

Where a label of a journal contains Greek beta character, under some circumstances the journal is not properly listed in the "Process Journals" module of HFM 9.3.1 and therefore cannot be selected which means it can no longer be unposted, edited or deleted.

Changes

The HFM database had been migrated from a 9.2 version to a 9.3.1. release using the Schema Upgrade utility. New journals created in the 9.3.1. environment containing the same characters are not affected by the problem.

Cause

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