INFORMATICA: Error: "SF_34014 Service [integration_service] on node [node01_bi-apps] shut down...SF_34004 Service initialization failed....LM_36011 Code page mismatch." Integration Service Failed (Doc ID 987695.1)

Last updated on JANUARY 23, 2017

Applies to:

Informatica OEM PowerCenter ETL Server - Version 7.9.6 [1340] and later
Information in this document applies to any platform.
Checked for relevance on 13-May-2013

Symptoms

The Informatica integration service fails with the following errors:

INFO Tue Jan 5 15:02:51 2010 4588 SF_34014 Service [integration_service] on node [node01_bi-apps] shut down.
FATAL Tue Jan 5 15:02:51 2010 4588 SF_34004 Service initialization failed.
FATAL Tue Jan 5 15:02:51 2010 4588 LM_36011 Code page mismatch. Service process is running in code page [MS Windows Latin 1 (ANSI), superset of Latin1] whereas the service is configured in the Admin Console to run in code page [UTF-8 encoding of Unicode]


The Integration service is set to Codepage: UTF-8 encoding of Unicode.  The Repository Service are set to UTF-8 encoding of Unicode. NLS_LANG variable is set to ENGLISH_SOUTH AFRICA.AL32UTF8

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms