Service Request Sub-Status Closure Codes with Descriptions (Doc ID 1429703.1)

Last updated on AUGUST 07, 2015

Applies to:

OSS Support Tools - Version 3.2 to
My Oracle Support - Version and later
Information in this document applies to any platform.


Why is the sub-status of a non-resolved Service Request set to Resolved with Workaround? What is the determination for choosing a sub-status when a Service Request is closed?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms