Last updated on AUGUST 07, 2015
Applies to:OSS Support Tools - Version 3.2 to 126.96.36.199
My Oracle Support - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Why is the sub-status of a non-resolved Service Request set to Resolved with Workaround? What is the determination for choosing a sub-status when a Service Request is closed?
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