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How to Create Service Requests for Software Issues Using a Hardware Support Identifier (Doc ID 1439980.1)

Last updated on JUNE 10, 2018

Applies to:

OSS Support Tools - Version 9.2.0.6 to 9.2.0.6
My Oracle Support - Version 3.1.0.0.1 to 3.3.1.0.0
Information in this document applies to any platform.

Goal

Can a customer use their Hardware Support Identifier to create a Software technical issue?

Solution

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